Hi Dancers,
I was very keen to see an example of Turkish dancers so I purchased this dvd on ebay back in mid-May: http://cgi.ebay.com/TURKISH-DELIGHT...97QQihZ011QQcategoryZ2308QQrdZ1QQcmdZViewItem
I am having a frustrating experience the seller and still have not received the item!
Since the seller is located in the UK (and I am in the US), I was not concerned when 3 weeks passed and I had not received the item. I sent the seller an email a month later stating I haven't received the item yet and I asked for confirmation of when it was send and to which address. I waited two weeks, and no reply, so I sent another email asking the same. Still no reply. Five days later I sent a third email asking the same and stating I am going to report the item as an unreceived item (I had just a couple days to do that with ebays rules). The next day I received an email from the seller asking if I received the item. I replied I had not and asked for confirmation of what address it was sent to. I received no reply!
A few days later I posted negative feedback about the seller and tried to open a dispute with both paypal and ebay. Neither would open the dispute since paypal's deadline is 45 days after the transaction and ebay's is 60 days. The day I posted the feedback the seller emailed me stating the package (just that exact day) returned undelivered (more than two months later) and asked for my personal email address to send me the scan of the label. I have not yet received the scan (3 days later). And the seller posted negative feedback that I am a "bad ebayer Mad". This is my first negative feedbak in 4 plus years of buying on ebay and it was a retaliation to feedback about an item not received (and the communication).
I imagine you will not have the same luck with this seller since the seller has mostly positive feedback. I also understand packages do get lost in the post and sometiems international post can be slow. (I lived in the UK for three years so I am use to dealing with international post as I regularly deal with post between these countries).
My issue are:
1--I really wanted the dvd so I am disapointed not to receive it (but not angry about that)
2--The lack of response to all my email messages really frustrates me
3--It felt like the seller was intentionally stalling to keep me from reporting the transaction
4--The negative feedback posted is unfair considering I honored my end of the transaction and tried to communicate for the past month before making any negative statements.
At this point I have no recourse through either ebay or paypal. I am still hoping to receive the dvd since the seller said the package was returned and would resend it. I will let you all know if the seller comes through and sends the dvd to me.
Sorry for the vent!
I was very keen to see an example of Turkish dancers so I purchased this dvd on ebay back in mid-May: http://cgi.ebay.com/TURKISH-DELIGHT...97QQihZ011QQcategoryZ2308QQrdZ1QQcmdZViewItem
I am having a frustrating experience the seller and still have not received the item!
Since the seller is located in the UK (and I am in the US), I was not concerned when 3 weeks passed and I had not received the item. I sent the seller an email a month later stating I haven't received the item yet and I asked for confirmation of when it was send and to which address. I waited two weeks, and no reply, so I sent another email asking the same. Still no reply. Five days later I sent a third email asking the same and stating I am going to report the item as an unreceived item (I had just a couple days to do that with ebays rules). The next day I received an email from the seller asking if I received the item. I replied I had not and asked for confirmation of what address it was sent to. I received no reply!
A few days later I posted negative feedback about the seller and tried to open a dispute with both paypal and ebay. Neither would open the dispute since paypal's deadline is 45 days after the transaction and ebay's is 60 days. The day I posted the feedback the seller emailed me stating the package (just that exact day) returned undelivered (more than two months later) and asked for my personal email address to send me the scan of the label. I have not yet received the scan (3 days later). And the seller posted negative feedback that I am a "bad ebayer Mad". This is my first negative feedbak in 4 plus years of buying on ebay and it was a retaliation to feedback about an item not received (and the communication).
I imagine you will not have the same luck with this seller since the seller has mostly positive feedback. I also understand packages do get lost in the post and sometiems international post can be slow. (I lived in the UK for three years so I am use to dealing with international post as I regularly deal with post between these countries).
My issue are:
1--I really wanted the dvd so I am disapointed not to receive it (but not angry about that)
2--The lack of response to all my email messages really frustrates me
3--It felt like the seller was intentionally stalling to keep me from reporting the transaction
4--The negative feedback posted is unfair considering I honored my end of the transaction and tried to communicate for the past month before making any negative statements.
At this point I have no recourse through either ebay or paypal. I am still hoping to receive the dvd since the seller said the package was returned and would resend it. I will let you all know if the seller comes through and sends the dvd to me.
Sorry for the vent!